Customer Relationship Associate - Part Time - Dover
First Federal Community Bank First Federal Community Bank Dover, OH Dover, OH Part-time Part-time Estimated:
$26.
4K - $33.
4K a year Estimated:
$26.
4K - $33.
4K a year Position Name:
Customer Relationship Associate (Teller) - Part-time Supervisor:
Financial Services Manager FLSA Classification:
Non-Exempt Status:
Part-Time Location:
Dover, OH Hours:
Variable, Monday-Saturday Banking is about people and our team is comprised of some of the best! About the Role:
As the first face many of our customers see, you create the first impression of who we are and what we believe.
You provide memorable customer experiences and service that affirm they are our first priority! This position will allow you to use your excellent customer service skills when interacting with customers on the phone and in person.
You will develop long-term relationships with current and potential customers through engaging interactions, in addition to handling personal and commercial transactions.
Responsibilities:
Provides exceptional service while building long-term relationships Accurately processes retail and commercial transactions for customers Identifies customers' needs and refers them to financial products, services or another subject matter expert Answers phones and responds promptly and effectively to inquiries Ensures customer concerns are addressed in a timely manner Assists with opening, night depository, ATM processing and balancing, as well as closing duties Understands the importance of and follows bank policies and procedures Handles confidential information and documents to ensure customer privacy Performs other various duties as requested or assigned Basic
Qualifications:
High school diploma or equivalent Positive and enthusiastic attitude, always willing to help and go the extra mile Ability to operate office equipment, including computer, calculator, copier/fax and scanner equipment Effective communication skills Ability to multi-task and adapt to change Prior cash handling experience preferred Demonstrate accuracy, punctuality, and preparedness Demonstrate problem-solving skills Schedule:
Office hours are typically Monday through Friday, 8:
00a-5:
00p and Saturday, 8:
00a-12:
00p availability is needed between these hours.
This position is hourly and part time, schedules are determined based on business needs.
Application Process Steps:
After you fill out your application, you will be required to complete an Online Assessment.
When prompted, please complete the assessment and follow the instructions.
Note, your application is not complete until you have submitted your Assessment.
We Invest in Our Team! Dedicated training department committed to your development On the job training for skill building Paid volunteer time off to support organizations important to you Birthday recognition Milestone anniversary recognition Annual wellness fair On-site fitness center (Dover) Plan and/or benefit eligibility requirements apply Follow us:
Facebook Instagram LinkedIn First Federal Community Bank is an Equal Employment Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
$26.
4K - $33.
4K a year Estimated:
$26.
4K - $33.
4K a year Position Name:
Customer Relationship Associate (Teller) - Part-time Supervisor:
Financial Services Manager FLSA Classification:
Non-Exempt Status:
Part-Time Location:
Dover, OH Hours:
Variable, Monday-Saturday Banking is about people and our team is comprised of some of the best! About the Role:
As the first face many of our customers see, you create the first impression of who we are and what we believe.
You provide memorable customer experiences and service that affirm they are our first priority! This position will allow you to use your excellent customer service skills when interacting with customers on the phone and in person.
You will develop long-term relationships with current and potential customers through engaging interactions, in addition to handling personal and commercial transactions.
Responsibilities:
Provides exceptional service while building long-term relationships Accurately processes retail and commercial transactions for customers Identifies customers' needs and refers them to financial products, services or another subject matter expert Answers phones and responds promptly and effectively to inquiries Ensures customer concerns are addressed in a timely manner Assists with opening, night depository, ATM processing and balancing, as well as closing duties Understands the importance of and follows bank policies and procedures Handles confidential information and documents to ensure customer privacy Performs other various duties as requested or assigned Basic
Qualifications:
High school diploma or equivalent Positive and enthusiastic attitude, always willing to help and go the extra mile Ability to operate office equipment, including computer, calculator, copier/fax and scanner equipment Effective communication skills Ability to multi-task and adapt to change Prior cash handling experience preferred Demonstrate accuracy, punctuality, and preparedness Demonstrate problem-solving skills Schedule:
Office hours are typically Monday through Friday, 8:
00a-5:
00p and Saturday, 8:
00a-12:
00p availability is needed between these hours.
This position is hourly and part time, schedules are determined based on business needs.
Application Process Steps:
After you fill out your application, you will be required to complete an Online Assessment.
When prompted, please complete the assessment and follow the instructions.
Note, your application is not complete until you have submitted your Assessment.
We Invest in Our Team! Dedicated training department committed to your development On the job training for skill building Paid volunteer time off to support organizations important to you Birthday recognition Milestone anniversary recognition Annual wellness fair On-site fitness center (Dover) Plan and/or benefit eligibility requirements apply Follow us:
Facebook Instagram LinkedIn First Federal Community Bank is an Equal Employment Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
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