GetGo Team Leader (FT) Dover

About Us
GetGo is a fresh food, unique convenience and high quality fuel destination. GetGo offers a friendly, engaging place where customers can enjoy delicious, made-to-order subs, sandwiches, burgers, salads and more - all made from fresh, high-quality ingredients. The GetGo convenience format includes a combination of standalone locations and sites adjacent to Giant Eagle supermarkets, and we operate nearly 200 locations in Western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.
As a member of our GetGo team, you'll be part of a small, collaborative crew who provides efficient, accurate and pleasant service and shopping assistance. From the morning rush to the afternoon lunch crowds, you will ensure that each person waiting for a fresh sandwich, picking up their first cup of coffee or simply at the pump, is met with a smile and the great service they deserve.
Position Summary
A GetGo Team Leader supervises Crew and WetGo Leads and other Team Members. The Team Leader will report to a Supermarket Store Leader. A Team Leader is responsible for hiring the right person, ensuring training is completed and by directing and developing the team. Growing sales through coaching and directing Team Members to execute merchandising plans, ensuring excellent customer service, controlling costs and continuously improving processes are also key responsibilities.
Job Responsibilities
  • Consistently makes sound decisions and takes appropriate actions to:
    Meet or exceed key performance metric targets/projections; Execute merchandising plans in order to maximize sales and reduce waste; Manage inventory to maximize sales, control costs and reduce waste; Schedule Team Members to ensure coverage that meets the needs of the business and Team Members; Delegate and assign work to Team Members to ensure match between work to be done and Team Member knowledge and skills
  • Interviews Team Member candidates by following a standard procedure. Consults with store leader or district leader on final Team Member hiring decisions
  • Supports the professional development of Team Members through appropriate talent management processes
  • Provides continuous, effective feedback and coaching to Team Members related to safety, service, and overall work performance, including fairly managing performance problems. Models Our Core Values, relevant Skills for Success and Team Member-level knowledge and skills
  • Ensures that all Team Members are trained to perform their jobs safely, effectively and to provide great customer service. Conducts all aspects of store orientation following a standard procedure, including following up with all new Team Members during and following initial orientation and job skills training
  • Ensures conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by engaging Team Members in continuous improvement efforts
  • Responsible for budget development, expense control and/or revenue generation for a department.
  • Supervision of team members in one department

Education and Training Required
  • High school diploma or equivalent

Experience Required
  • 1 to 3 years

Experience Desired
  • 1-3 years Retail Management or supervisory experience

Age Requirement
  • At least 18 years of age

Retail Shifts
Competencies Required
  • Adaptability
  • Customer Focused
  • Gets Things Done
  • Interpersonal Skills
  • Problem Solving
  • Respect for Self and Others
  • Analytical
  • Composure
  • Computer Skills
  • Conflict Resolution
  • Continuous Learner
  • Innovation Management
  • Mechanical
  • Mentoring
  • Negotiation
  • Numeric Computation/Reporting
  • Open to Feedback
  • Presentation & Verbal Communic
  • Project Management
  • Sales/Salesmanship
  • Written Communication
  • Business and Financial Acumen
  • Builds High Performance Teams
  • Manages Team Execution

Work Environment
  • Aware of surroundings in a high traffic warehouse environment
  • Cooler
  • Extreme Outdoor temperatures
  • Freezer
  • Inclement weather (hot/cold, snowy, rainy)

Physical requirements
  • Carrying Up to 50 pounds
  • Lifting Up to 50 pounds

Equipment Used
  • Adding Machine
  • Dolly
  • Fountain Machines
  • Floor Blower
  • Fuel Pumps
  • Hose
  • Ice Coffee Machine
  • Ice Machine
  • Bag in box machine
  • Microwave
  • Motorola Hand Held Gun (Receiving)
  • Power Washer
  • Registers
  • Cap Machine
  • Smoothie Machine
  • Stand-up Lotto Machine
  • Teazzer
  • Texlon Ordering Machine
  • Vacuum
  • Watchguard Detergent Dispenser
  • Car Wash Equipment
  • Chopper
  • Coffee Brewer
  • Coffee Grinder
  • Creamer Machine
  • Calculator
  • Computer
  • Copier
  • Fax Machine
  • Printer
  • Carts

Company Description:

Founded in 1931, Giant Eagle is one of the 40 largest family-operated companies in the US and operates Giant Eagle, GetGo and Market District stores.  Giant Eagle has grown to be the number one supermarket retailer in the region with retail locations throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland, and Indiana.  As we continue to grow and expand, our commitment to our core values and the well-being of our Team Members, customers, and our communities is as strong as ever. We listen to what you have to say and do everything we can to provide a safe, caring, family-oriented environment.  

Giant Eagle strives to be a best place to work in the eyes of the nearly 36,000 individuals who work in our stores, pharmacies, warehouses and in our corporate offices. At Giant Eagle, you'll have the opportunity to develop a real career with countless opportunities for you to grow with us. The way we conduct business and treat one another – our Team Members, customers, community members and valued partners – defines what the Giant Eagle culture is all about.

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